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Privacy Policy

Effective date: December 31, 2025

At VIONICA LIMITED ("we", "us", or "our"), one of our main priorities is the privacy of our visitors. This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to protecting your personal information and your right to privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in our products and services, participate in activities on the website, or otherwise contact us. This may include:

  • Contact Data: Name, email address, phone number, and mailing address.
  • Professional Data: Job title, company name, and business requirements.
  • Usage Data: Information about how you use our website, products, and services, including IP address, browser type, pages visited, and time spent.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our offerings
  • Understand and analyze website usage to enhance user experience
  • Develop new products, services, features, and functionality
  • Communicate with you regarding inquiries, project updates, and support
  • Send marketing and promotional communications (with your consent)
  • Detect, prevent, and address fraud and security issues

3. Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Processing is in our legitimate interests and not overridden by your rights.
  • Legal Obligation: Processing is necessary to comply with applicable law.

4. Log Files

VIONICA LIMITED follows standard procedures of using log files. These files log visitors when they visit our website. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click data. This information is not linked to any personally identifiable data and is used solely for analyzing trends, administering the site, and gathering demographic information.

5. Cookies

Our website uses cookies to store visitor preferences and to optimize the user experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. When data is no longer needed, it will be securely deleted or anonymized in accordance with our retention policies and applicable regulations.

7. Your Data Protection Rights

Under the GDPR, you are entitled to the following rights:

  • Right of Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of your data processing.
  • Right to Object: Object to our processing of your personal data.
  • Right to Data Portability: Request transfer of your data to another organization or directly to you.

We will respond to any valid request within one month. To exercise these rights, please contact us at dimitrios@vionica.io.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.